Melinda Johnson (865) 263-7815
Shannon Parker (865) 263-7813
Leave your investment in our personal and experienced care
What we do for you
Create listings for your cabin on several fee based listing sights such as VRBO and Airbnb, as well as for free on our website
Book and manage all guest reservations and guest experience
Handle any guest issues and maintenance requests
Create & Display cabin instructions for guests
Create & maintain a cabin welcome book with cabin and area info
Shop for items needed for the cabin
Manage maintenance with no upcharges
Have property Inspected cabin monthly and have maintenance replace lightbulbs, air filters, supplies, report any repairs or upgrades suggested to owners
Decorate with tree and wreath for Christmas (Provided at owners expense)
Block calendar for owner stays and owner guest stays at owners request
Available by phone to guests 24/7 for emergencies
Coordinate cabin cleaning and handle payroll for cleaning staff
Guest reviews: We reply to guest reviews, reviews cannot changed or removed, we do our very best to receive 5 star reviews, through cleaning inpsections, damage inspections, reporting any issues made aware through guest reviews
Hot tubs are drained, cleaned and refilled for each guest included in the cleaning cost paid by guests, any repairs required is handled by us and owners are charged maintenance cost
Our Program
Monthly bed bug dog inspectors
Coordinate monthly pest control
Lawn care scheduling
Xplorie ticket program for all guests https://xplorie.com/fun/mountaintime/
Dynamic pricing-Pricing software that uses data to get the best possible price on every single night of the year for max profits
Hands on and personal care with each cabin we manage, no need to have to get to know a large management team
What we do for our owners
Each month we send a detailed owners report showing the cabin's rental income and any expenses such as maintenance and supplies
Rents paid every month directly to owner, maintenance costs deducted from rents before payout
Management pays sales and use taxes and lodging taxes on a montly basis to state and local autorthorities
Yearly report for taxes that includes all income and expenses
Available by phone or text business hours during business hours to owners
You are always contacted before any major repairs are made over $500
Owners pocket more of the rent with just a 20% managment fee