Rental Management

Your Cabin, Our Personal Touch

At Mountain Time Cabin Rentals, we’re proud to be a family-owned business, passionate about helping guests create unforgettable memories in the Smoky Mountains. Since 2016, we’ve worked with the same trusted staff, bringing continuity, dedication, and a genuine love for what we do. We have years of experience working in the Gatlinburg and Pigeon Forge cabin rental industry and want to share that expertise with you. We handle every detail to maximize your profits and ensure your guests have a wonderful vacation experience—all with a personal touch that sets us apart.

 

What We Do

Marketing & Listings

  • Professional, eye-catching listings on VRBO, Airbnb, Booking.com, Hopper Homes, our website, and FindRentals.com.
  • Professional photography to highlight your property’s charm, updated as needed.
  • Dynamic pricing software to optimize nightly rates year-round for maximum profits.

 

Guest Management

  • Prompt responses to guest inquiries and seamless reservation handling.
  • 24/7 guest support for emergencies, ensuring excellent service.
  • Free guest attraction tickets through our exclusive Xplorie Program.

 

Property Maintenance & Care

  • Monthly property inspections to ensure everything is in top shape.
  • Maintenance and repair management with no upcharges—owners pay actual costs based on vendor invoices.
  • Cleaning coordination, including payroll for cleaning staff.
  • Hot tubs are drained, cleaned, and refilled after every stay (included in guest cleaning fees).
  • Pest control, bed bug inspections, and lawn care are arranged monthly.
  • Supply shopping and restocking as needed, with costs billed directly to owners at cost.
  • Holiday decorating with Christmas trees and wreaths (supplies charged at cost, no labor fees).
  • Personalized responses to guest reviews to maintain top ratings.

 

What We Do for Owners

  • Detailed Monthly Reports: Income, expenses, and maintenance costs are clearly outlined.
  • Tax Handling: We handle all sales, use, gross receipts, and lodging taxes—paid directly to state and local authorities.
  • Reliable Income: Rental income paid monthly, with maintenance costs deducted upfront.
  • Major Repairs Communication: You’re always consulted before any repairs over $500.
  • Year-End Tax Reports: A comprehensive breakdown of all income and expenses.
  • With a low 20% management fee, you pocket more of your rental income!

 

What Makes Us Special?

We’re not just managers—we’re cabin owners too! As a family-owned business, we’ve managed and maintained properties with the same trusted team since 2016. We care deeply about response times, cleanliness, safety, and guest satisfaction, ensuring your property stands out and your guests have an exceptional stay.

 

Experience the difference of a small, dedicated team that knows your property personally!

Let’s Chat!

Contact us today for a no-obligation meeting.

Mountain Time Cabin Rentals: (865) 777-4339
Melinda Johnson: (865) 263-7815
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Smoky Mountains