Rental Management

Taking care of all the details for you!

Mountain Time Cabin Rentals (865) 777-4339(main business line)

Melinda Johnson (865) 263-7815(owner-manager)
 

     Leave your investment in our personal and experienced care

  • What we do
  1. Create and maintain listings for your cabin on several fee-based listing sights such as VRBO and Airbnb, our website and findrentals.com
  2.  Manage all guest inquiries, reservations and guest experience
  3. Have professional photos taken of the property and updated as needed
  4. Shop for items needed for the cabin 
  5. Manage maintenance and needed with no upcharges, owner pays actual cost of maintenance and repairs
  6. Have property Inspected cabin monthly and have maintenance replace lightbulbs, air filters, supplies, report any repairs or upgrades suggested to owners (supplies cost only)
  7. Decorate with tree and wreath for Christmas (actual supplies cost charged to owner, no labor charge)
  8. Block calendar for owner stays and owner guest stays at owners request
  9. Available by phone to guests 24/7 for emergencies 
  10. Coordinate cabin cleaning and handle payroll for cleaning staff
  11.  Guest reviews: We reply to guest reviews, reviews cannot changed or removed, we do our very best to receive 5 star reviews, thorough cleaning inpsections, damage inspections, reporting any issues made aware through guest reviews
  12. Hot tubs are drained, cleaned and refilled for each guest included in the cleaning cost paid by guests, any repairs required is handled by us and owners are charged maintenance cost
  13. Coordinate monthly pest control, bed bug dog inspectors, lawn care
  14. Our partner Xplorie attractions ticket program provides free attractions tickets for all guests https://xplorie.com/fun/mountaintime/
  15. Dynamic pricing-Pricing software that uses data to get the best possible price on every single night of the year for max profits
  16. Hands on and personal care with each cabin we manage by Shannon, Melinda and our trusted cleaning and maintenance team, no need to have to get to know a large management team 
  • What we do for our owners
  1. Each month we send a detailed owners report showing the cabin's rental income and any expenses such as maintenance and supplies
  2. Rents paid every month directly to owner, maintenance costs deducted from rents before payout
  3. Management pays sales and use taxes, gross receipts,  and lodging taxes on a montly basis to state and local autorthorities 
  4. Yearly report for taxes that includes all income and expenses
  5. Available by phone or text  business hours during business hours to owners
  6. You are always contacted before any major repairs are made over $500
  7. Owners pocket more of the rent with just a 20% managment fee 

      What's special about us? We have owned and managed cabins here since 2016. We have had the same managment and maintenance team since then, so we work great                together. We care about response times to get our guests the best service and we care deeply about maintaining your property so that it is clean and safe for all!

 Contact us today for a no commitment meeting!

 

Smoky Mountains